Please read this Privacy Policy carefully and in conjunction with the Terms of Use. If you do not understand this policy, or do not accept any part of it, then you should not use the Platform, as the case may be. Your use and/or continued use of the Platform, as the case may be amounts to express consent to the terms of this Privacy Policy as well as the Terms of Use.


Applicability

This Privacy policy applies to the FliQi Education Pvt. Ltd. (fliqi.com and edu.fliqi.com) websites. This Privacy policy explains our general privacy practices about the collection, use, and disclosure of user information collected in connection with visits to our websites. Certain fliqi.com and edu.fliqi.com websites may have their own privacy notices that also apply, and visitors to such sites should review the applicable privacy notice.


Policy Changes

fliqi.com and edu.fliqi.com may make changes to its privacy policy and this Privacy Notice, consistent with its respect for visitor privacy, and those changes will be posted in a revised Privacy Notice that will show a new effective date and the date of the superseded notice. Visitors should periodically review this notice for updates.


Collection of Personally Identifiable Information

The term "personally identifiable information" means individually identifiable information about an individual collected online by a site operator from that individual and maintained by the operator in an accessible form, including any of the following:

  • Name;
  • Home or other physical address, including street name and name of a city or town;
  • Email address;
  • Telephone number;
  • IP address.

fliqi.com and edu.fliqi.com does not automatically collect personally identifiable information about visitors to the Fliqi.edu websites other than the visitor's IP address.


Automatically Collected Information

Web server logs collect and store certain system-related information automatically. This information includes:

  • The Internet domain from which you access our websites;
  • The IP address from which you access our websites;
  • The type of browser (e.g., Internet Explorer, Firefox, Safari, Chrome) used to access our sites;
  • The operating system (Windows, Unix, Macintosh) used to access our sites;
  • The date and time you access our sites;
  • The URLs of the pages you visit; and

If you visited a fliqi.com and edu.fliqi.com website from another website, the URL of the referring site.

This information is used to help us make our sites more useful for you. With this data, we learn about the number of visitors to our sites and the types of technology our visitors use. The information collected may be used in aggregate to inform decisions about website content and structure. It may also be used for troubleshooting purposes, or to detect and investigate abuse. With the exception of abuse investigations, no attempts are made to identify individual users or their usage habits.


Information Collected for Tracking and Customization (Cookies)

fliqi.com and edu.fliqi.com websites use cookies to better serve visitors. A cookie is a piece of data that is either maintained only for the duration of a particular session visit (session cookie) or is stored on the user's computer to support future visits (persistent cookie). fliqi.com and edu.fliqi.com sites use both types of cookies. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser. However, some of a site's features may be affected if cookies are disallowed.


Google Analytics

fliqi.com and edu.fliqi.com websites use Google Analytics, which employs persistent cookies to help analyze how visitors use the sites. Google will not associate your IP address with any other data held by Google. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are associated with Fliqi's domain(fliqi.com and edu.fliqi.com). Google will use this information for statistical analysis reporting related to visitor browsing behavior at these sites, and for compiling reports on website activity for website operators. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the website. More information about Google Analytics and its use of cookies can be found here.


Children

fliqi.com and edu.fliqi.com websites are not directed to children under 13 years of age, do not sell products or services intended for purchase by children, and do not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. We encourage parents and teachers to be involved in children's Internet explorations. It is particularly important for parents to guide their children when they are asked to provide personal information online.


Collection of Voluntarily Submitted Information

Other than the technical information collected automatically about your visit (described above), we may ask you to provide information voluntarily. Information may be requested for the purpose of making information or services available to you and to maintain and manage our relationship with you, including providing communications and associated services, or to better understand and serve your needs. This information is generally retained as long as you continue to maintain a relationship with us. For example, if you sign up for email communications and later unsubscribe, your contact information will be deleted. Submitting the requested information is wholly voluntary. However, not providing the requested information (or subsequently asking that the data be removed) may affect our ability to deliver the service for which the information is needed. Providing the requested information indicates your consent to the collection, use, and disclosure of this information as described in this notice. Information we may actively collect could include your email addresses if we communicate with you via email, your name, and your comments and questions about the websites.


Disclosure of Information

Other than sharing your information for the processing purposes described above, and with other appropriate university personnel and units to ensure the quality, functionality, and security of our websites, or to manage your relationship with us, we will not disclose personally identifiable information about your use of these fliqi.com and edu.fliqi.com sites except under the following circumstances:


With your prior written (including email) consent;

When we have given you clear notice that we will disclose information that you voluntarily provide, and the opportunity to oppose that disclosure; or To appropriate external parties, such as law enforcement agencies, in order to investigate and respond to suspected violations of law or Fliqi’s Human Resource policy. Any such disclosures shall comply with all applicable laws and university policies.


Website Security Notice

Unauthorized attempts to upload or change information on fliqi.com and edu.fliqi.com websites are strictly prohibited and may be punishable by law, in accordance with the provisions of the Information Technology Act, 2000 ("IT ACT"), Information Technology (Intermediary Guidelines) Rules, 2011, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


Comments Sent by Email

You may choose to provide us with personal information, for example in an email containing your comments or questions. We may use this information to improve our service to you or to respond to your request. There may be times when your message is forwarded to other fliqi.com and edu.fliqi.com employees who may be better able to help you.


Disclaimer of Endorsement

Reference on a fliqi.com and edu.fliqi.com site to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by fliqi.com and edu.fliqi.com. The views and opinions of authors expressed herein do not necessarily state or reflect those of fliqi.com and edu.fliqi.com, and shall not be used for advertising or product endorsement purposes.


1. Shipping Times

At FliQi Education, we strive to process and ship orders as quickly as possible. Our standard processing time is 7 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods

We offer several shipping methods to accommodate your needs. The available options and their estimated delivery times will be presented during the checkout process.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs before completing the checkout process.

4. International Shipping

For international orders, please be aware that additional customs duties and taxes may apply. Customers are responsible for any such charges.

Return Policy

1. Returns and Exchanges

If you are not completely satisfied with your purchase, you may return it within 10 days of receiving your order for a full refund or exchange. The item must be unused, in its original packaging, and in the same condition as received.

2. Return Process

To initiate a return or exchange, please contact our customer service team at info@fliqi.com with your order number and details about the product you would like to return. We will provide you with instructions on how to proceed.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance.

Refund Policy

1. Refund Process

Refunds will be processed within 1 business days after receiving and inspecting the returned item. The refund will be issued to the original payment method.

2. Non-Refundable Items

Certain items, such as digital products or services, may not be eligible for a refund. Please refer to the product description or contact our customer service for clarification.

Contact Information

If you have questions or concerns about this policy, please contact us via email at hr@fliqi.com .